Nigerian banks Ecobank and Access Bank have announced scheduled system maintenance that will temporarily disrupt certain banking services.... CLICK TO READ THE FULL NEWS HERE▶▶
In an email to customers, the banks disclosed that the maintenance would disrupt service across all electronic channels for almost 4 and 6 hours.
Nigerian banks’ message to customers
Access Bank, in its message to customers, said that the service disruption would occur for at least six hours at midnight.
The message reads: “In our continuous effort to optimize the functionality of our systems and better serve you, we will be conducting scheduled system maintenance on our banking applications on Sunday, August 25, 2024, from 2:15 AM to 6:30 AM WAT.
“During this period, there will be a temporary service disruption across all of the bank’s applications and channels, including the mobile app, internet banking, PrimusPlus, *901#, and transfers to and from other banks.
“In the interim, please use your cards to carry out transactions. Upon completion, all services across the listed platforms will be fully restored. We sincerely apologize for any inconvenience this exercise may cause.”
Ecobank service disruption Ecobank also sent out a similar message to its customers.
Ecobank message to customers reads: “Dear valued customer. Please be informed that our core banking application will undergo scheduled maintenance from 11:00 p.m. on Saturday, August 24th, 2024, to 2:30 a.m. on Sunday, August 25th, 2024.
“During this time, you may experience intermittent service disruptions across all channels. Rest assured, all affected services will be promptly restored.
“We apologise for any inconvenience this may cause and appreciate your understanding. Thank you for choosing Ecobank, the Pan African bank.”
