The Bank Customers Association of Nigeria has revealed that it has written to the Central Bank of Nigeria about the charges being deducted from customers’ accounts.
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This was disclosed by the president of BCAN, Uju Ogubunka, on Thursday at the 2025 Artificial Intelligence conference organised by SuperNews under the theme ‘Power of AI: Enhancing Efficiency and Customer Satisfaction for Better Financial Services Experience’.
This disclosure comes amid an increase and a migration to the end-user billing model for unstructured supplementary service data from charges being deducted from bank account balances, a move which BCAN had..…READ ORIGINAL & FULL CONTENT HERE
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