The disruption struck during what many bettors described as one of the busiest virtual football sessions in recent weeks, with simulations featuring eye-catching results such as Liverpool’s heavy win over Qarabag and high-scoring Arsenal outcomes.
Nigeria’s online betting space was thrown into chaos on Tuesday after the SportyBet app suffered a major outage at the height of betting activity on virtual UEFA Champions League (UCL) matches, leaving thousands of users unable to access their tickets or monitor potential winnings.
The disruption struck during what many bettors described as one of the busiest virtual football sessions in recent weeks, with simulations featuring eye-catching results such as Liverpool’s heavy win over Qarabag and high-scoring Arsenal outcomes. As excitement peaked and anticipated payouts surged, users reported that the app’s “Open Bets” section suddenly became inaccessible.
Within minutes, social media platforms — particularly X (formerly Twitter) — were flooded with screenshots of error messages and angry reactions from frustrated punters. One viral post pleaded, “Jesus SPORTY ABEG ALLOW US VIEW OUR TICKETS NA,” while others accused the platform of deliberately locking users out at a critical moment. A separate post claiming an account balance of ₦89.7 million further fueled online speculation and controversy.
SportyBet later acknowledged the incident, issuing an apology and attributing the outage to a technical failure triggered by unusually heavy traffic on the platform. The company assured customers that no bets or balances were lost and that its technical team was working to fully restore services.
The incident quickly became a talking point across Nigeria’s betting community, with rival platforms subtly mocking the crash and users debating whether the issue was a routine system overload or something more concerning. Calls for greater transparency and improved system capacity grew louder as discussions trended online.
As virtual sports betting continues to attract massive participation and high financial stakes in Nigeria, the SportyBet outage has reignited broader concerns about platform reliability, user trust, and the need for stronger infrastructure during peak betting periods.